Shipping Information 2016-10-17T11:41:45-04:00

We currently provide the following delivery options:

  • 5-8 Business Days: Shipped via FedEx Ground
  • 2 Business Days: Shipped via FedEx or UPS Overnight

We do not ship to PO Boxes.

If shipping to military locations (APO or FPO addresses), then the 3 – 4 Business Days option will be via United States Postal Service (USPS) Priority Mail and, in certain cases, may take up to 4 weeks for delivery.

Please note, USPS cannot provide specific tracking information (such as with UPS or FedEx). Should any issues arise with your shipment, you will need to contact the United States Postal Service. Although we will do our best to provide shipping information, we cannot take responsibility, issue credits, or provide refunds for damaged or lost products during transport when shipping via USPS Priority Mail.

2 Business Days: Shipped via UPS Overnight.

Please keep in mind the following:

  • No matter which shipping method is selected, we require up to 2 business days to process your order (if you select FedEx or UPS Overnight, you may not receive your product the day after you place the order). An order must be received by 12:00 pm (EST) on the day the order was placed to qualify as a “business day”. We will contact you if in-house processing will take longer than 2 business days.
  • Saturday and Sunday delivery are not typically available. If you require a Saturday delivery, please call us.
  • Our company sends shipments daily Monday through Friday (United States of America holidays excepted).
  • Placing an order does not guarantee shipment. We reserve the right to cancel or modify orders depending on availability.

Shipping Cost:

Shipping charges are calculated using FedEx shipping tables and are based on package weight and size, delivery distance and shipping method.

Address Corrections:

The FedEx or UPS charge for an address correction is $12.50 per package or more. If you enter your address incorrectly when placing an order and FedEx or UPS bills us for address correction costs, we will in turn charge your credit card for all associated FedEx or UPS fees. If you change your mind about an order after it has already shipped from our warehouse and you would like to re-route the package(s) back to Bolts Energy™, LLC, the FedEx or UPS charge for a delivery intercept is $12.50 per package or more. We will automatically bill all associated FedEx or UPS fees to your credit card.

Service Areas – Domestic:

We only ship to the United States of America (U.S.A.). Please note our website only accepts online orders placed within the U.S.A.

If you would like to purchase products from a non-U.S.A. location, you have two options:

Have someone within our service area place your order for you within the United States of America using a credit card with a U.S.A. billing address. You can either collect the product if you are going to be in the country, or have it shipped to you by your contact. Unfortunately, we will not be able to handle the export or shipping process.

Place an order from outside our service area by contacting Customer Care. You will be entirely responsible for all shipping, customs, and duties that may apply. We are also unable to provide any broker or expert services or paperwork. All payments must be made in the form of a wire transfer, a cleared check or a cashier’s check. If you would like to place an order this way, please call Customer Care at +1 (844) GUMMIEZ (844-486-6439) and speak to a representative who can help you with our international processing.

Please remember:

We do not accept international credit cards.

Once the product leaves our warehouse, there can be no returns for any reason.

Our Meltable Products Policy still applies. Some products may melt in transit depending upon the weather, but we will not be able to offer any refunds.

Timely Delivery:

We cannot issue credits or refunds for orders not delivered on specific dates unless (1) you notified us that you needed the order by a certain date, AND (2) the order is shipped via FedEx or UPS Overnight or FedEx or UPS 2 Day. Because delivery times for orders shipped by ground delivery methods vary from state to state, no guarantees regarding delivery dates can be made. If you absolutely need your products on a certain day, please let us know and we will do our best to advise you regarding the most appropriate delivery option.

Bolts Energy™ is not responsible and cannot provide refunds for delays outside our control, including inclement weather, natural disasters, accidents or third party carrier delays.

Warm Weather/Summer Shipping (NO REFUNDS FOR MELTED PRODUCTS):

Please click on the following link regarding our warm weather/summer shipping policies.

Regardless of which shipping method you choose, Bolts Energy, LLC does not provide refunds for melted products, so please consider the type of candy you are purchasing during times of warm weather.